Residential Leasing & Tenant Coordinator

OVERVIEW

The Residential and Leasing Tenant Coordinator is the liaison between property owners and tenants. You will find new tenants, schedule tours of available units, and coordinate lease agreements.

KEY RESPONSIBILITIES

Attend to ongoing rental of vacant residential suites.

· Process suite rental applications, complete credit checks and other reference checks, and administer tenancy agreements.

· Look after the renewal of suites with leases expiring. Complete suite inspection prior to approval of renewal.

· Ensure residential tenants are abiding by the terms of their lease agreement including paying rent and following all building rules and regulations.

· Advise the Operations Manager on adjustments of rental rates to reflect market at date of renewal. Complete and administer tenancy agreements.

· Coordinate with the residential building operator the move in and move out of residents to the building.

· Maintain a high level of customer satisfaction through timely response to enquiries and coordination with building operator for maintenance issues.

· Respond to telephone and email queries regarding residential vacancies, filing and other related office duties as required.

· Enter tenant leasing information into the Yardi Voyager property management software.

· Maintain updated tenant information in Yardi system.

Assess marketing platforms.

· Assess rental rates with those of competitors in the marketplace and make recommendations to senior management on adjustments on a monthly basis.

· Maintain unit rental listings on Kijiji, Rentfaster, 4 Rent and any other appropriate marketing platforms.

· Identify residential leasing opportunities and generate referrals for the company’s existing rental portfolio.

· Performs other related duties as assigned.

QUALIFICATIONS

· Must be available to work a flexible schedule, including evenings and weekends as required.

TRAVEL

WORK EXPERIENCE

LICENSES & CERTIFICATIONS